Patient Privacy & Confidentiality

2. Information We Collect

To provide restorative and cosmetic care, we may collect and process the following categories of information:

• Personal Details: Name, age, phone/WhatsApp contact information, and email address.
• Clinical Records: Oral health history, pre-existing systemic conditions, medications, treatment plans, 3D intraoral scans, and digital radiographs.
• Booking Specifications: Date, time, requested procedures, email contact you choose to share, and non-sensitive comfort or scheduling preferences.

3. How We Use and Protect Your Data

Your information is used for clinical diagnosis, booking coordination, and follow-up care.

Our security measures may include:

• Access Controls: Digital records are stored with access restrictions and encryption where appropriate.
• No Third-Party Sales: We do not use your contact information or medical background for third-party marketing.
• Authorized Consent: We do not share your records with relatives or third parties without your consent or a lawful clinical basis.

4. WhatsApp Communication

Our clinic supports a WhatsApp direct line (+234 805 335 1465) to help you send booking requests and receive support.

While convenient, WhatsApp is a third-party messaging platform. Please avoid sharing highly sensitive medical histories, diagnostic records, payment information, or emergency concerns over open chat channels. Our clinical team will coordinate secure in-person evaluations at Suite C108 Garki Mall for medical assessments.

5. Patient Rights

Under MDCN ethical codes, you maintain full right to access your physical and digital medical files, obtain copy duplicates of your digital radiographs, and request immediate rectification of incorrect personal information.

For any inquiries regarding your privacy rights, please connect directly with our patient care team at Garki Mall, Area 11, Abuja, or call us at +234 805 335 1465.